Please contact us in advance via firstname.lastname@example.org if you have high dependency needs, questions around accessing performances, or any other enquiries which are not answered below.
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The festival site is located in Brockwell Park. The address is
Brockwell Park, Norwood Road, London, SE24 9JU
Brockwell Park is well served by numerous bus routes and two major public transport hubs, both with step free access.
Herne Hill is the closest station to the event site, situated to the north-east of Brockwell Park. The station is approximately 500 metres away from both the Brixton and Herne Hill entrances of the festival site and involves crossing two roads to access the park. Staff help is available at this station with ramps for train access and step free access coverage.
More information on the National Rail website
Brockwell Park is approximately 1 mile away from Brixton Underground Station. Visitors can travel by train from the nearby Brixton Rail Station to Herne Hill, which is a 2 minute train journey. The distance between Brixton Underground Station and Brixton Rail Station is approximately 130 metres by roadside pavement and involves crossing a road once.
There are also several bus routes from the underground station to outside of the park.
There is step-free access at Brixton Underground station.
More information on the TFL website
The following routes all serve the area: 2, 3, 37, 68, 196, 322, 432, 468, 690 and all have accessible access.
The closest bus stops located outside of the show site are on Dulwich Road and Norwood Road. Both bus stops are located approximately 130 metres (2 minute walk) away from the Herne Hill entrance to the park
There are four Blue Badge car parking spaces available at the Brockwell Lido car park. Please note that this is a Pay and Display Car Park, and that Blue Badges must be displayed in your vehicle window. You may apply for an additional hour’s parking free of charge at the Brockwell Lido reception.
If you have missed out on a space and must drive to the event, Lambeth will allow Blue Badge holders to park in bays marked ‘Disabled’ or ‘Pay and Display’ for an unlimited time.
The show takes place in Brockwell Park. The area is predominantly grass, with limited hard standing pathways. All activities and stages are situated on the grass fields of the park.
Such terrain can become muddy in wet weather and this can limit access or make mobility more difficult. The weather can have a big impact on how easy it is for people to move around the site so please take this into consideration when planning your day.
Although there are some tarmac tracks on the festival site, these do not run into the stages (which all stand on grass). All road systems leading to the centre of the park from the entrances run up a slight gradient.
There are two General Admission entrances at Brockwell Bounce. The main Brixton Entrance has a dedicated Access Lane 1.2m wide.
A charging point is available at the Welfare Tent.
Accessible toilets are located at the Welfare Tent and at each toilet block except the Main Stage, where the main accessible toilet is located at the accessible viewing platform. These will be clearly indicated on the Access Map.
Lowered counters will be available at each main bar.
Please note that some of our sponsored bars are not able to provide lowered counters so where possible they will offer an alternative serving policy.
Please ask our staff for help.
You are welcome to bring a small picnic for personal use into the festival. However, alcohol, glass bottles and knives are prohibited.
If you need to store medicine, you can store it in the fridge in the Treatment centre, please go to the Welfare tent where someone will be able to assist you.
All the Brockwell Live shows are standing only. There is some seating across the site however this is limited and is within picnic areas only. Personal chairs and stools are not permitted. All access customers are permitted to use the fast track access entrance lane, located at both public entrances.
Due to the nature of the event there may be flashing lights and strobe effects on some stages. Lasers may be used for some performances.
This is a space that people can use when they need to get away from the crowd for a while. It is located in the Welfare Tent.
We welcome assistance dogs to the event, as long as they have been specifically trained to assist you, only use the toilet in a designated spending area and behave in a way that is appropriate around other customers.
We understand that a hidden disability is not immediately apparent. If you would like support or advice inside Wide Awake our Access Manager will be the main point of contact and is based at the Welfare tent. Or please contact us in advance with your questions firstname.lastname@example.org
Hearing loops will be available at the Box Office, the Accreditation Office, the Welfare Tent and at Bar 2 (located next to the Welfare Tent).